Support

Need a hand with Jungo? We're a small team and we read every message.

Email us

The fastest way to reach us is by email at support@jungoapp.co. We aim to respond within one business day.

What to include

To help us help you, please include the following in your first message when relevant:

• Your account email (the one you signed up with)
• Device and OS (e.g. iPhone 15 Pro, iOS 18.4)
• App version (Settings → About)
• What you were trying to do, what happened, and what you expected to happen
• Screenshots or a short screen recording, if it helps

Common topics

• Account & login. Trouble signing in, resetting your password, or deleting your account — email us with the address on the account.
• Billing & subscriptions. Questions about a charge, refund, or canceling a creator subscription — include the date and last four digits of the card if you can.
• Creator applications.If you're a creator interested in publishing on Jungo, write to daniel@jungoapp.co.
• Press & partnerships. daniel@jungoapp.co

Mailing address

Jungo App, LLC
1011 Brighton St
Roanoke, TX 76262

Legal

See our Privacy Policy and Terms & Conditions.